Privacy Policy

Progressive Lawn and Landscaping (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website https://progressivelawnandlandscaping.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Website, advertising campaigns, and services.

By accessing our Website, submitting information, or engaging with our advertisements, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect both personal information and non-personal information when you interact with our Website, services, or advertising campaigns.

Personal Information You Provide

You may voluntarily provide personal information when you:

• Submit a contact form

• Request a quote or estimate

• Call our business

• Send us an email

• Fill out a form connected to a marketing campaign or advertisement

• Schedule or inquire about services

Personal information may include:

• Name

• Email address

• Phone number

• Property address or service address

• Service details or project information

• Any additional information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect certain information through cookies, tracking technologies, and analytics tools.

This information may include:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on pages

• Referral source (for example, Google Ads or Meta Ads)

• Interactions with website elements

• Approximate geographic location

This information helps us understand how visitors use our Website and helps improve the effectiveness of our marketing efforts.

Cookies, Pixels, and Tracking Technologies

Our Website uses cookies, pixels, tags, and similar technologies to enhance user experience and measure advertising effectiveness.

These technologies may be used by advertising and analytics platforms including but not limited to:

• Google Ads

• Google Analytics

• Meta (Facebook and Instagram)

• HubSpot

• CallRail

• Other advertising, analytics, or marketing platforms

These technologies may track actions such as:

• Website visits

• Page interactions

• Form submissions

• Phone call conversions

• Ad engagement

This allows us to measure the performance of advertising campaigns and deliver more relevant advertising.

You may disable cookies through your browser settings, although doing so may affect certain Website functionality.

How We Use Your Information

We may use collected information to:

• Respond to inquiries and service requests

• Provide estimates and service information

• Schedule services or consultations

• Communicate with customers and prospective customers

• Improve our Website functionality and user experience

• Analyze website traffic and performance

• Measure the effectiveness of advertising campaigns

• Deliver targeted advertising or remarketing campaigns

• Maintain internal records and customer relationship management

Sharing of Information with Third Parties

We may share information with trusted third-party service providers that assist in operating our business, marketing, and website services.

These third parties may include services including but not limited to:

• CallRail (call tracking and call analytics)

• HubSpot (customer relationship management and marketing automation)

• Google Analytics (website analytics)

• Google Ads (advertising platform)

• Meta Ads / Facebook / Instagram (advertising platform)

• Website hosting providers

• Email marketing platforms

• Marketing automation platforms

• Analytics and attribution services

These third parties may process information on our behalf in accordance with their own privacy policies.

We may also share information when required by law or to protect our legal rights.

We do not sell personal information for monetary compensation.

However, certain data sharing with advertising platforms may be considered “sharing” under California privacy law.

Call Tracking and Recording

Our Website and advertising campaigns may use call tracking technology to better understand marketing performance.

Services including but not limited to CallRail may collect:

• Phone numbers

• Call duration

• Call recordings

• Marketing attribution data

Call recordings may be used for quality assurance and training purposes where permitted by law.

Advertising and Remarketing

We use digital advertising platforms including but not limited to Google Ads and Meta Ads to promote our services.

These platforms may use cookies, pixels, or similar technologies to:

• Measure advertising effectiveness

• Track conversions

• Build remarketing audiences

• Deliver relevant advertisements across the internet

These platforms may collect information in accordance with their own privacy policies.

Users may opt out of personalized advertising through:

Google Ads Settings
https://adssettings.google.com

Facebook Ad Preferences
https://www.facebook.com/adpreferences

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights may include:

• The right to know what personal information we collect

• The right to request access to personal information

• The right to request deletion of personal information

• The right to correct inaccurate personal information

• The right to opt out of the sale or sharing of personal information

• The right to limit use of sensitive personal information

To exercise any of these rights, please contact us using the contact information below.

We will respond to verified requests in accordance with applicable law.

Do Not Sell or Share My Personal Information

Although we do not sell personal information for monetary value, certain advertising technologies may constitute “sharing” under California law.

Users may request to opt out of such sharing by contacting us.

Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this policy

• Maintain business records

• Comply with legal obligations

• Resolve disputes

Children’s Privacy

Our Website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. When updates occur, the revised version will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Progressive Lawn and Landscaping
Website: https://progressivelawnandlandscaping.com

Please use the contact form or phone number listed on our Website to reach us regarding privacy inquiries.